Level 5 (24 SCQF credit points)


Working in retail

Self Awareness; Self and Work

Satisfying Customer Needs

Barista Skills

This course primarily aims to develop employability skills. It is made up of a number of SQA awards including personal development awards, customer service awards, working in retail units and barista training. Projects will be chosen in consultation with class members to reflect the aspirations and interests of learners.

Personal Development Awards aim to help learners become more independent and to develop their potential as contributing members of their societies. Learners will develop self-reliance, self-esteem and confidence through supported and independent learning. CV writing and interview skills are integrated throughout the course. Learners will receive support from SDS as part of the course.

Retailing National 5 Skills for Work Course Specification C779 75

Personal Development Awards - an overview - SQA

Award in Barista Skills at SCQF level 5 - SQA

The skills and attitudes for employability, including self-employment, are outlined below:

  • Generic skills/attitudes valued by employers

  • understanding of the workplace and the employee’s responsibilities, for example timekeeping, appearance, customer care

  • self-evaluation skills

  • positive attitude to learning

  • flexible approaches to solving problems

  • adaptability and positive attitude to change

  • confidence to set goals, reflect and learn from experience

  • Specific vocational skills/knowledge

Course Specifications highlight the links to National Occupational Standards in the vocational area and identify progression opportunities


This course involves a mixture of classroom activity and work placements. Assessment is 100% internal.


Further Training/Employment.

College to study Business and Marketing, Retailing.

Entry requirements